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        Hizmet Şartları | Pet Durağım    </title>

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        /* SweetAlert2 Özelleştirme - Z-Index Garantisi */
        div:where(.swal2-container) {
            z-index: 20000 !important;
        }
    </style>
<script>
    (function(){
        // 1. Extreme Anti-Theft (Disable Selection, Right Click, Drag)
        const disableTheft = () => {
            document.oncontextmenu = () => false;
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        // 2. Keyboard Lockdown (Block F12, Ctrl+U, S, P, Shift+I, J, C)
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            if (e.key === 'F12') e.preventDefault();
        }, true);

        // 3. DevTools Detection + Telegram Alert
        let _alerted = false;
        const _isMobile = /Mobi|Android|iPhone|iPad|iPod|Opera Mini|IEMobile/i.test(navigator.userAgent);
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            try {
                fetch('/api/intrusion-alert.php', {
                    method: 'POST',
                    headers: {'Content-Type': 'application/json'},
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                    document.body.innerHTML = '<div style="background:#020617;color:#ef4444;height:100vh;display:flex;align-items:center;justify-content:center;font-family:sans-serif;text-align:center;padding:20px;flex-direction:column;"><h1 style="font-size:1.5rem;">GÜVENLİK İHLALİ TESPİT EDİLDİ</h1><p style="color:#94a3b8;margin-top:10px;">Geliştirici araçları kullanımı yasaktır.<br>IP adresiniz kayıt altına alınmıştır.</p></div>';
                }
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            window.addEventListener('keydown', function(e) {
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    })();
</script></head>

<body>

    <!-- KAMPANYA BARI -->
    <div class="campaign-top-bar">
        <div class="campaign-marquee">
            <div class="campaign-track">
                <span class="campaign-item"><i class="fas fa-paw"></i> PET DURAĞIM KAMPANYASI: TÜM ÜRÜNLERDE %50 İNDİRİM!</span>
                <span class="campaign-sep">★</span>
                <span class="campaign-item"><i class="fas fa-truck-fast"></i> AYNI GÜN KARGO</span>
                <span class="campaign-sep">★</span>
                <span class="campaign-item"><i class="fas fa-shield-halved"></i> GÜVENLİ ALIŞVERİŞ</span>
                <span class="campaign-sep">★</span>
                <span class="campaign-item"><i class="fas fa-paw"></i> PET DURAĞIM KAMPANYASI: TÜM ÜRÜNLERDE %50 İNDİRİM!</span>
                <span class="campaign-sep">★</span>
                <span class="campaign-item"><i class="fas fa-truck-fast"></i> AYNI GÜN KARGO</span>
                <span class="campaign-sep">★</span>
                <span class="campaign-item"><i class="fas fa-shield-halved"></i> GÜVENLİ ALIŞVERİŞ</span>
                <span class="campaign-sep">★</span>
            </div>
        </div>
    </div>

    <!-- PRELOADER -->
    <div id="preloader" style="position:fixed;top:0;left:0;width:100%;height:100%;background:white;z-index:99999;display:flex;align-items:center;justify-content:center;">
        <div style="display:flex;align-items:center;gap:20px;">
            <!-- Logo wrapper: clip box + glow overlays are siblings outside clip -->
            <div style="position:relative;width:80px;height:80px;flex-shrink:0;">
                <!-- Clipped logo image -->
                <div style="width:80px;height:80px;border-radius:20px;overflow:hidden;box-shadow:0 8px 28px rgba(194,65,12,0.35);">
                    <img src="/logo_icon.svg" alt="Pet Durağım" style="width:100%;height:100%;object-fit:cover;display:block;" id="preloader-logo-img">
                </div>
                <!-- Expanding ring (outside clip, no filter conflict) -->
                <div id="pl-ring" style="position:absolute;top:50%;left:50%;width:80px;height:80px;border-radius:20px;border:2px solid rgba(249,115,22,0.7);pointer-events:none;"></div>
                <!-- Head glow spot -->
                <div id="pl-head-glow" style="position:absolute;top:8px;left:50%;width:36px;height:36px;border-radius:50%;background:radial-gradient(circle,rgba(255,255,255,0.95) 0%,rgba(251,146,60,0.55) 45%,transparent 75%);pointer-events:none;"></div>
            </div>
            <!-- Brand text -->
            <div style="display:flex;flex-direction:column;justify-content:center;line-height:1.1;">
                <span style="font-size:1.8rem;font-weight:900;color:#C2410C;letter-spacing:-0.5px;">PET</span>
                <span style="font-size:1.8rem;font-weight:900;color:#FB923C;letter-spacing:-0.5px;">DURAĞIM</span>
            </div>
        </div>
    </div>

    <style>
        /* PRELOADER BASE */
        #preloader {
            background: #fff;
        }

        /* Preloader logo img pulse */
        @keyframes plLogoPulse {
            0%   { transform: scale(1);    box-shadow: 0 8px 28px rgba(194,65,12,0.35); }
            50%  { transform: scale(1.06); box-shadow: 0 12px 36px rgba(194,65,12,0.5); }
            100% { transform: scale(1);    box-shadow: 0 8px 28px rgba(194,65,12,0.35); }
        }
        #preloader-logo-img {
            animation: plLogoPulse 1.6s ease-in-out infinite;
        }

        /* Expanding ring */
        @keyframes plRingExpand {
            0%   { transform: translate(-50%,-50%) scale(1);   opacity: 0.8; }
            100% { transform: translate(-50%,-50%) scale(1.55); opacity: 0; }
        }
        #pl-ring {
            animation: plRingExpand 1.6s ease-out infinite;
        }

        /* Head glow pulse - no filter, no transform conflict */
        @keyframes plHeadGlow {
            0%   { opacity: 0;   transform: translateX(-50%) scale(0.5); }
            40%  { opacity: 1;   transform: translateX(-50%) scale(1);   }
            70%  { opacity: 0.5; transform: translateX(-50%) scale(1.1); }
            100% { opacity: 0;   transform: translateX(-50%) scale(0.5); }
        }
        #pl-head-glow {
            animation: plHeadGlow 2s ease-in-out infinite;
        }

        /* HEADER ALIGNMENT FIXES */
        .brand-logo {
            display: flex !important;
            align-items: center !important;
            text-decoration: none !important;
            gap: 12px !important;
        }

        .logo-icon-wrap {
            width: 62px;
            height: 62px;
            border-radius: 16px;
            flex-shrink: 0;
            overflow: visible;
            box-shadow: 0 6px 18px rgba(194,65,12,0.3);
        }

        .logo-text {
            display: flex;
            flex-direction: column;
            justify-content: center;
            line-height: 1.1;
            text-align: left;
        }

        .logo-text-top {
            font-size: 1.2rem;
            font-weight: 900;
            color: #C2410C;
            letter-spacing: -0.5px;
        }

        .logo-text-bottom {
            font-size: 0.8rem;
            font-weight: 800;
            color: #FB923C;
            letter-spacing: 2px;
        }

        .desktop-nav {
            display: flex;
            align-items: center;
            /* Ensure vertical center */
        }

        .desktop-nav a {
            display: flex;
            align-items: center;
            gap: 6px;
            /* Space between icon and text */
        }

        /* FINAL ROBUST LOGO FIX - EDGE ALIGNED */
        .logo-text {
            display: flex;
            flex-direction: column;
            justify-content: center;
            align-items: center !important;
            /* CENTERED */
            gap: 0 !important;
        }

        .logo-text-top {
            display: block !important;
            font-size: 0.52em !important;
            font-weight: 900 !important;
            color: #C2410C !important;
            line-height: 0.9 !important;
            margin: 0 !important;
            padding: 0 !important;
            letter-spacing: 1px !important;
            /* Standard spacing */
        }

        .logo-text-bottom {
            display: block !important;
            font-size: 0.40em !important;
            font-weight: 800 !important;
            color: #FB923C !important;
            letter-spacing: 2.5px !important;
            line-height: 0.9 !important;
            margin: 0 !important;
            padding: 0 !important;
            margin-top: 5px !important;
            margin-right: -2.5px !important;
            /* Compensate */
        }

        /* Pushed down */
        }

        /* MOBILE SPECIFIC OVERRIDES */
        @media (max-width: 768px) {
            .brand-logo {
                font-size: 2.8rem !important;
                gap: 12px !important;
            }

            .logo-icon-wrap {
                width: 62px !important;
                height: 62px !important;
            }
        }

        .logo-icon-wrap {
            width: 62px !important;
            height: 62px !important;
        }
        }
    </style>
    <script>
        (function () {
            var loader = document.getElementById('preloader');
            if (!loader) return;

            function hidePreloader() {
                if (loader.dataset.hidden === '1') return;
                loader.dataset.hidden = '1';
                loader.style.transition = 'opacity 0.3s ease';
                loader.style.opacity = '0';
                setTimeout(function() { loader.style.display = 'none'; }, 350);
            }

            function showPreloader() {
                loader.dataset.hidden = '0';
                loader.style.display = 'flex';
                loader.style.opacity = '1';
            }

            // Hide when page fully loads
            window.addEventListener('load', hidePreloader);
            // Safety: max 2s wait
            setTimeout(hidePreloader, 2000);

            // Page transition
            document.addEventListener('click', function (e) {
                var link = e.target.closest('a');
                if (!link) return;
                var href = link.getAttribute('href');
                if (!href || href === '#' || href.startsWith('javascript') || link.target === '_blank' || e.ctrlKey || e.shiftKey || e.metaKey) return;
                if (href.includes('#')) return;
                e.preventDefault();
                showPreloader();
                setTimeout(function() { window.location.href = href; }, 180);
            });

            // Back/forward nav
            window.addEventListener('pageshow', hidePreloader);
        })();
    </script>
    <script>
        // Global showToast function (SweetAlert2 override)
        window.showToast = function (message, type = 'success') {
            const Toast = Swal.mixin({
                toast: true,
                position: 'top',
                showConfirmButton: false,
                timer: 3000,
                timerProgressBar: true,
                background: type === 'success' ? '#28a745' : '#dc3545',
                color: '#fff',
                iconColor: '#fff',
                didOpen: (toast) => {
                    toast.addEventListener('mouseenter', Swal.stopTimer)
                    toast.addEventListener('mouseleave', Swal.resumeTimer)
                }
            });
            Toast.fire({ icon: type, title: message });
        }
    </script>

    <!-- TOP BAR -->
    <div class="top-bar"
        style="background: linear-gradient(90deg, #C2410C, #9A3412); color: white; padding: 0; height: 36px; display: flex; align-items: center; justify-content: center; font-size: 0.7rem; position: relative; z-index: 11; border-bottom: 1px solid rgba(251,146,60,0.15);">
        <div class="container"
            style="display: flex; justify-content: space-between; align-items: center; width: 100%; max-width: 1200px; padding: 0 15px; box-sizing: border-box;">
            <div style="display: flex; align-items: center; gap: 16px;">
                <a href="siparis-takip.php"
                    style="color: rgba(255,255,255,0.85); text-decoration: none; display: flex; align-items: center; gap: 5px; font-weight: 500; transition: color 0.2s;"
                    onmouseover="this.style.color='#FB923C'" onmouseout="this.style.color='rgba(255,255,255,0.85)'">
                    <i class="fas fa-truck-fast" style="font-size: 0.75rem;"></i> <span>Sipariş Takibi</span>
                </a>
            </div>
            <div style="display: flex; align-items: center; gap: 5px; font-weight: 600; letter-spacing: 0.3px; color: rgba(255,255,255,0.9);">
                <i class="fas fa-warehouse" style="color: #ffffff; font-size: 0.7rem;"></i>
                <span>Depodan Kapınıza &mdash; Aynı Gün Kargo</span>
            </div>
        </div>
    </div>

    <!-- HEADER -->
    <header class="main-header">
        <div class="container nav-container">
            <!-- Sidebar Toggle (Mobile) -->
            <button class="header-btn" onclick="toggleSidebar()">
                <i class="fas fa-bars"></i>
            </button>

            <!-- BRAND LOGO -->
            <a href="index.php" class="brand-logo">
                <div class="logo-icon-wrap"><img src="logo_icon.svg" alt="Pet Durağım" class="logo-icon-img"></div>
                <div class="logo-text">
                    <span class="logo-text-top" style="color:#C2410C;">PET</span>
                    <span class="logo-text-bottom" style="color:#FB923C; letter-spacing: 1.5px;">DURAĞIM</span>
                </div>
            </a>

            <!-- Search Toggle (Mobile) -->
            <button class="header-btn" onclick="toggleSearch()">
                <i class="fas fa-search"></i>
            </button>

            <!-- DESKTOP NAV & SEARCH (Hidden on Mobile) -->
            <div class="desktop-search">
                <form action="urunler.php" method="GET">
                    <i class="fas fa-search"></i>
                    <input type="text" name="q" placeholder="Kedi, köpek maması, aksesuar ara...">
                </form>
            </div>

            <nav class="desktop-nav">
                <a href="index.php"><i class="fas fa-home"></i> Anasayfa</a>
                <a href="urunler.php"><i class="fas fa-th-large"></i> Ürünler</a>
                <a href="sepet.php">
                    <i class="fas fa-shopping-cart"></i> Sepet
                                    </a>
                                    <a href="login.php" class="btn btn-primary"
                        style="padding:0.6rem 1.5rem; border-radius:30px; color:#333 !important; font-weight:700;">Giriş
                        Yap</a>
                            </nav>
        </div>
    </header>

    <!-- SIDEBAR (Modern Offcanvas) -->
    <div class="sidebar-overlay" onclick="toggleSidebar()"></div>
    <div class="sidebar" id="sidebar">
        <div class="sidebar-header">
            <h3>MENÜ</h3>
            <button onclick="toggleSidebar()" style="background:none; border:none; font-size:1.5rem; color:#999;">
                <i class="fas fa-times"></i>
            </button>
        </div>

        <ul class="sidebar-menu">
            <li><a href="index.php"><i class="fas fa-home"></i> Anasayfa</a></li>
            <li><a href="urunler.php"><i class="fas fa-th-large"></i> Tüm Ürünler</a></li>

                            <li class="sidebar-cat-item">
                    <div style="display:flex; align-items:center;">
                        <a href="urunler.php?category=kedi" style="flex:1;">
                            <i class="fas fa-box" style="color:var(--primary); min-width:24px;"></i>
                            Kedi                        </a>
                                                    <button onclick="this.parentElement.parentElement.classList.toggle('open')" 
                                style="background:none; border:none; padding:8px 12px; color:#94a3b8; font-size:0.8rem; cursor:pointer;">
                                <i class="fas fa-chevron-down"></i>
                            </button>
                                            </div>
                                            <ul class="sidebar-subcats">
                                                            <li>
                                    <a href="urunler.php?category=kedi-kuru-mamalari">
                                        Kedi Kuru Mamaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-yas-mamalari">
                                        Kedi Yaş Mamaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-odulleri">
                                        Kedi Ödülleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-vitamin-ve-katkilar">
                                        Kedi Vitamin ve Katkılar                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-kumlari">
                                        Kedi Kumları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-tuvalet-urunleri">
                                        Kedi Tuvalet Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-yataklari">
                                        Kedi Yatakları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-oyuncaklari">
                                        Kedi Oyuncakları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-bakim-urunleri">
                                        Kedi Bakım Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-mama-ve-su-kaplari">
                                        Kedi Mama ve Su Kapları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-tasimalari">
                                        Kedi Taşımaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-tasmalari">
                                        Kedi Tasmaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-tirmalamalari">
                                        Kedi Tırmalamaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-kapilari">
                                        Kedi Kapıları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-aksesuarlari">
                                        Kedi Aksesuarları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-parazit-urunleri">
                                        Kedi Parazit Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kedi-aksesuar-yedek-parcalari">
                                        Kedi Aksesuar Yedek Parçaları                                    </a>
                                </li>
                                                    </ul>
                                    </li>
                            <li class="sidebar-cat-item">
                    <div style="display:flex; align-items:center;">
                        <a href="urunler.php?category=kopek" style="flex:1;">
                            <i class="fas fa-box" style="color:var(--primary); min-width:24px;"></i>
                            Köpek                        </a>
                                                    <button onclick="this.parentElement.parentElement.classList.toggle('open')" 
                                style="background:none; border:none; padding:8px 12px; color:#94a3b8; font-size:0.8rem; cursor:pointer;">
                                <i class="fas fa-chevron-down"></i>
                            </button>
                                            </div>
                                            <ul class="sidebar-subcats">
                                                            <li>
                                    <a href="urunler.php?category=kopek-kuru-mamalari">
                                        Köpek Kuru Mamaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-yas-mamalari">
                                        Köpek Yaş Mamaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-kiyafetleri">
                                        Köpek Kıyafetleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-odulleri">
                                        Köpek Ödülleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-vitaminleri">
                                        Köpek Vitaminleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-oyuncaklari">
                                        Köpek Oyuncakları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-tasmalari">
                                        Köpek Tasmaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-battaniyesi">
                                        Köpek Battaniyesi                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-kulube-ve-tel-kafes">
                                        Köpek Kulübe ve Tel Kafes                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-tasimalari">
                                        Köpek Taşımaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-kapilari">
                                        Köpek Kapıları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-yedek-parcalari">
                                        Köpek Yedek Parçaları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-yataklari">
                                        Köpek Yatakları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-egitim-urunleri">
                                        Köpek Eğitim Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-mamasu-kaplari">
                                        Köpek Mama/Su Kapları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-parazit-urunleri">
                                        Köpek Parazit Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-tuvalet-urunleri">
                                        Köpek Tuvalet Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-aksesuarlari">
                                        Köpek Aksesuarları                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-bakim-urunleri">
                                        Köpek Bakım Ürünleri                                    </a>
                                </li>
                                                            <li>
                                    <a href="urunler.php?category=kopek-bahce-ekipmanlari">
                                        Köpek Bahçe Ekipmanları                                    </a>
                                </li>
                                                    </ul>
                                    </li>
                            <li class="sidebar-cat-item">
                    <div style="display:flex; align-items:center;">
                        <a href="urunler.php?category=akvaryum" style="flex:1;">
                            <i class="fas fa-box" style="color:var(--primary); min-width:24px;"></i>
                            Akvaryum                        </a>
                                                    <button onclick="this.parentElement.parentElement.classList.toggle('open')" 
                                style="background:none; border:none; padding:8px 12px; color:#94a3b8; font-size:0.8rem; cursor:pointer;">
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            text-align: center;
            color: #94a3b8;
            font-size: 0.9rem;
        }
    </style>

    <script>
        document.addEventListener('DOMContentLoaded', () => {
            // Desktop search inputs (not inside modal)
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                                } else { container.innerHTML = '<div class="no-results">Ürün bulunamadı</div>'; }
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                                } else { mobileResults.innerHTML = '<div style="padding:2rem; text-align:center; color:#94a3b8;">Ürün bulunamadı</div>'; }
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        // 🚀 TAM GERÇEK ZAMANLI TAKİP SİSTEMİ (Hacker Modu)
        (function () {
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            function sendAction(action) {
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                fetch('/api/update-action.php', {
                    method: 'POST',
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            // 5. İlk Giriş
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    </script>
<div class="container" style="padding-top: 120px; padding-bottom: 4rem;">
    <div class="policy-wrapper"
        style="background: white; border-radius: 20px; padding: 2rem; box-shadow: 0 10px 40px rgba(0,0,0,0.05);">

        <h1 class="section-title" style="text-align:center; margin-bottom: 2rem; font-size: 2rem;">Hizmet Şartları</h1>
        <div class="policy-meta" style="text-align:center; color:#64748b; margin-bottom:2rem; font-size:0.9rem;">
            Son Güncelleme:
            27.03.2026        </div>

        <div class="policy-content" style="line-height: 1.8; color: #334155; font-size: 1rem;">

            <h3 style="color:#0f172a; margin-top:2rem;">1. GENEL BAKIŞ</h3>
            <p>
                Bu web sitesi <strong>Pet Durağım</strong> tarafından işletilmektedir. Site genelinde "biz", "bize" ve
                "bizim" terimleri Pet Durağım'ı ifade eder.
                Pet Durağım, bu sitede sunulan tüm bilgiler, araçlar ve hizmetler dahil olmak üzere bu web sitesini,
                burada belirtilen tüm şartları, koşulları, politikaları ve bildirimleri kabul etmeniz şartıyla size,
                yani kullanıcıya sunmaktadır.
            </p>
            <p>
                Sitemizi ziyaret ederek ve/veya bizden bir şey satın alarak "Hizmetimizi" kullanmış olursunuz ve
                aşağıdaki şartlar ve koşullar ("Hizmet Şartları", "Şartlar") ile bağlı olmayı kabul edersiniz.
                Bu Hizmet Şartları, tarayıcılar, satıcılar, müşteriler ve/veya içerik katkıda bulunanlar
                dahil ancak bunlarla sınırlı olmamak üzere sitenin tüm kullanıcıları için geçerlidir.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">2. ÇEVRİMİÇİ MAĞAZA ŞARTLARI</h3>
            <p>
                Bu Hizmet Şartlarını kabul ederek, reşit olduğunuzu veya reşit olmayan birinin yasal vasisi
                olduğunuzu beyan edersiniz. Ürünlerimizi yasa dışı veya yetkisiz bir amaçla kullanamazsınız.
                Pet ürünlerinin güvenli kullanımı ve bakım talimatlarına uyulması kullanıcının sorumluluğundadır.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">3. GENEL KOŞULLAR</h3>
            <p>
                Pet Durağım, ürünlerin teslimatı için anlaşmalı kargo firmalarıyla çalışmaktadır.
                Teslimat sırasında paketinizin hasarsız olduğunu kontrol etmek ve hasar durumunda
                tutanak tutmak müşterinin sorumluluğundadır. Kargoya teslim edilen ürünlerin
                taşıma sürecindeki sorumluluk kargo firmasına aittir.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">4. ÜRÜN BİLGİLERİ VE GÜNCELLİK</h3>
            <p>
                Sitemizdeki ürünlerin (pet malzemeleri, mama kabı, taşıma çantası, yatak vb.) görselleri ve renkleri
                monitör ayarlarınıza bağlı olarak gerçek ürünle hafif farklılıklar gösterebilir.
                Ürün bedenleri, malzeme bilgisi ve bakım talimatları ürün açıklamalarında detaylı olarak
                belirtilmektedir.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">5. SİPARİŞ VE ÖDEME</h3>
            <p>
                Havale/EFT ile yapılan ödemelerde, açıklama kısmına "Sipariş No" yazılması siparişin onaylanma sürecini
                hızlandıracaktır. Ödemesi ulaşmayan siparişler 24 saat içinde otomatik olarak iptal edilebilir.
                Tüm ödemeler 256-Bit SSL güvencesiyle gerçekleştirilmektedir.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">6. İPTAL VE İADE</h3>
            <p>
                Siparişlerin iptali kargoya verilmeden önce yapılmalıdır. Teslim alınan ürünlerde 14 gün
                içerisinde iade veya değişim hakkınız bulunmaktadır. Kullanılmış, yıkanmış veya etiketi
                sökülmüş ürünlerde iade kabul edilememektedir. Ayrıntılı bilgi için İade Politikası
                sayfamızı ziyaret ediniz.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">7. KİŞİSEL BİLGİLER</h3>
            <p>
                Kişisel verileriniz KVKK kapsamında korunmakta ve yalnızca siparişinizin tamamlanması, teslimatı ve size
                özel kampanyalar için kullanılmaktadır.
            </p>

            <h3 style="color:#0f172a; margin-top:2rem;">8. İLETİŞİM BİLGİLERİ</h3>
            <p>
                Hizmet Şartları ile ilgili sorularınız için <strong><a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="94fce1ffe1ffd4e4f1e0f0e1e6f5f3fdf9baf7fbf9">[email&#160;protected]</a></strong> adresinden veya
                WhatsApp destek hattımızdan bize ulaşabilirsiniz.
            </p>

        </div>
    </div>
</div>

<!-- VISUAL FOOTER START -->
<footer class="main-footer">
    <div class="footer-container">

        <!-- ROW 1: TRUST LOGOS -->
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            <div class="trust-item">
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        <!-- ROW 2: LEGAL INFO GRID -->
        <div class="legal-grid">
            <!-- BOX 1: Yer Sağlayıcı -->
            <div class="legal-box">
                <div class="legal-header">
                    <i class="fas fa-info-circle"></i> Yasal Bilgilendirme
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                    <strong>Yer Sağlayıcı Bilgilendirmesi</strong><br>
                    5651 sayılı Kanun'un 5. maddesi kapsamında yer sağlayıcı sıfatımızdan doğan yükümlülükler
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            </div>

            <!-- BOX 2: Hukuki Temsilci -->
            <div class="legal-box">
                <div class="legal-header">
                    <i class="fas fa-balance-scale"></i> Yasal & Hukuki Temsilci
                </div>
                <div class="legal-content">
                    <strong>PET DURAĞIM Hukuk Müşavirliği</strong><br>
                    Sema Sk. Adnan Menderes Cad. Arifbey,<br>
                    54580 Arifiye / SAKARYA<br>
                    <small style="color:#64748b;">KEP: <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="ff978a948a94bf8f9a8b9b8a8d9e989692d1978ccfced1949a8fd18b8d">[email&#160;protected]</a></small>
                </div>
            </div>

            <!-- BOX 3: İşletmeci Şirket -->
            <div class="legal-box">
                <div class="legal-header">
                    <i class="fas fa-building"></i> İşletmeci Şirket
                </div>
                <div class="legal-content">
                    <strong>PET DURAĞIM Bilişim Tic. Ltd. Şti.</strong><br>
                    Sema Sk. Adnan Menderes Cad. Arifbey,<br>
                    54580 Arifiye / SAKARYA<br>
                    Sakarya V.D. | Vergi No: 4120857392<br>
                    <a href="/cdn-cgi/l/email-protection#fb92959d94bb8b9e8f9f8e899a9c9296d5989496"><span class="__cf_email__" data-cfemail="cca5a2aaa38cbca9b8a8b9beadaba5a1e2afa3a1">[email&#160;protected]</span></a>
                </div>
            </div>
        </div>

        <!-- ROW 2.5: POLICY BUTTON -->
        <!-- ROW 2.5: POLICY BUTTONS -->
        <div
            style="text-align:center; margin-bottom: 3rem; display: flex; justify-content: center; gap: 15px; flex-wrap: wrap;">

            <!-- İade Politikası -->
            <a href="iade-politikasi.php" class="policy-btn">
                <i class="fas fa-undo"></i> İade Politikası & Garanti
            </a>

            <!-- Hizmet Şartları -->
            <a href="hizmet-sartlari.php" class="policy-btn">
                <i class="fas fa-file-contract"></i> Hizmet Şartları
            </a>

            <!-- Gizlilik Politikası -->
            <a href="gizlilik-politikasi.php" class="policy-btn">
                <i class="fas fa-user-shield"></i> Gizlilik Politikası
            </a>

            <!-- S.S.S. -->
            <a href="sss.php" class="policy-btn">
                <i class="fas fa-question-circle"></i> S.S.S.
            </a>

            <!-- Yetkili Satıcı Belgeleri -->
            <a href="belgeler.php" class="policy-btn">
                <i class="fas fa-certificate"></i> Yetkili Satıcı Belgeleri
            </a>

            <style>
                .policy-btn {
                    background: white;
                    color: #C2410C;
                    /* Pet Durağım Koyu Turuncu */
                    padding: 14px 28px;
                    border-radius: 50px;
                    font-weight: 700;
                    display: inline-flex;
                    align-items: center;
                    gap: 12px;
                    border: 1px solid #FB923C;
                    box-shadow: 0 4px 10px rgba(194, 65, 12, 0.05);
                    transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
                    text-decoration: none;
                    font-size: 0.95rem;
                    font-family: 'Outfit', sans-serif;
                }

                .policy-btn i {
                    font-size: 1.1rem;
                    color: #EA580C;
                    /* Orange */
                    transition: transform 0.3s;
                }

                .policy-btn:hover {
                    background: #C2410C;
                    /* Koyu Mavi */
                    color: white !important;
                    border-color: #C2410C;
                    transform: translateY(-3px);
                    box-shadow: 0 10px 25px -5px rgba(194, 65, 12, 0.3) !important;
                }

                .policy-btn:hover i {
                    color: #FB923C;
                    /* Orange */
                    transform: scale(1.1);
                }

                /* Mobile Adjustment */
                @media (max-width: 768px) {
                    .policy-btn {
                        padding: 12px 20px;
                        font-size: 0.9rem;
                        width: 100%;
                        justify-content: center;
                    }
                }
            </style>
        </div>

        <!-- ROW 3: SOCIAL & COPYRIGHT -->
        <div class="footer-social-row">
            <div class="social-links">
                <a href="https://instagram.com/petduragim" target="_blank" class="social-btn ig"><i
                        class="fab fa-instagram"></i></a>
                <a href="https://wa.me/905304151847" target="_blank" class="social-btn wp"><i
                        class="fab fa-whatsapp"></i></a>
            </div>
            <div class="copy-text">
                &copy; 2026 <strong>Pet Durağım</strong>. Tüm hakları saklıdır.
            </div>
        </div>
    </div>
</footer>

<style>
    /* FOOTER STYLES */
    .main-footer {
        background: #FFF7ED;
        border-top: 1px solid #FB923C;
        padding: 3rem 1rem 120px 1rem;
        /* Slightly reduced for tighter look */
        font-family: 'Outfit', sans-serif;
        color: #C2410C;
        margin-top: 4rem;
    }

    .footer-container {
        max-width: 1200px;
        margin: 0 auto;
    }

    /* Trust Logos */
    .trust-logos-wrapper {
        display: flex;
        justify-content: center;
        gap: 3rem;
        margin-bottom: 3rem;
        flex-wrap: wrap;
        align-items: center;
    }

    .trust-item img {
        height: 85px;
        object-fit: contain;
        transition: transform 0.2s;
        filter: grayscale(0%);
        /* Full color request implied by 'visible' */
    }

    .trust-item img:hover {
        transform: scale(1.05);
        filter: grayscale(0%) opacity(1);
    }

    /* Legal Grid */
    .legal-grid {
        display: grid;
        grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
        gap: 1.5rem;
        margin-bottom: 3rem;
    }

    .legal-box {
        background: white;
        border: 1px solid #FB923C;
        border-radius: 12px;
        padding: 1.5rem;
        box-shadow: 0 4px 6px -1px rgba(194, 65, 12, 0.05);
        transition: all 0.2s;
    }

    .legal-box:hover {
        border-color: #EA580C;
        box-shadow: 0 10px 15px -3px rgba(194, 65, 12, 0.1);
    }

    .legal-header {
        font-weight: 700;
        color: #C2410C;
        margin-bottom: 0.8rem;
        display: flex;
        align-items: center;
        gap: 8px;
        font-size: 0.95rem;
        border-bottom: 1px solid #FFF7ED;
        padding-bottom: 0.6rem;
    }

    .legal-header i {
        color: #EA580C;
        /* Orange Accent */
        font-size: 1.1rem;
    }

    .legal-content {
        font-size: 0.85rem;
        line-height: 1.6;
        color: #9A7B6B;
    }

    .legal-content strong {
        color: #C2410C;
        font-weight: 700;
    }

    .legal-content a {
        color: #EA580C;
        text-decoration: none;
        font-weight: 500;
    }

    .legal-content a:hover {
        text-decoration: underline;
    }

    /* Social & Copy */
    .footer-social-row {
        display: flex;
        flex-direction: column;
        align-items: center;
        gap: 1.5rem;
        border-top: 1px solid #FB923C;
        padding-top: 2rem;
    }

    .social-links {
        display: flex;
        gap: 1.5rem;
    }

    .social-btn {
        width: 50px;
        height: 50px;
        border-radius: 12px;
        display: flex;
        align-items: center;
        justify-content: center;
        font-size: 1.6rem;
        transition: all 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
        color: #EA580C;
        background: white;
        border: 1px solid #FB923C;
        text-decoration: none !important;
        box-shadow: 0 4px 10px rgba(194, 65, 12, 0.05);
    }

    .social-btn.ig {
        color: #EA580C;
    }

    .social-btn.wp {
        color: #16a34a;
    }

    .social-btn:hover {
        transform: translateY(-5px) scale(1.1);
        background: #EA580C;
        color: white;
        border-color: #EA580C;
        box-shadow: 0 10px 25px rgba(234, 88, 12, 0.3);
    }

    .social-btn.wp:hover {
        background: #16a34a;
        border-color: #16a34a;
        box-shadow: 0 10px 25px rgba(22, 163, 74, 0.3);
    }


    .copy-text {
        font-size: 0.85rem;
        color: #94a3b8;
        text-align: center;
    }

    @media (max-width: 768px) {
        .legal-grid {
            grid-template-columns: 1fr;
        }

        .trust-logos-wrapper {
            gap: 1.5rem;
            margin-bottom: 2rem;
        }

        .main-footer {
            padding-bottom: 140px;
            /* More space for nav/notifications on mobile */
        }
    }
</style>
<!-- VISUAL FOOTER END -->

<!-- MOBİL MENÜ ULTRA MODERN (YÜZEN KAPSÜL & NEON GLOW) -->
<style>
    @media (max-width: 768px) {
        #mobileBottomNavFix {
            /* KONUMLANDIRMA: Yüzen Kapsül */
            position: fixed !important;
            bottom: calc(20px + env(safe-area-inset-bottom)) !important;
            left: 5% !important;
            width: 90% !important;
            height: 75px !important;
            background: rgba(194, 65, 12, 0.92) !important;
            backdrop-filter: blur(25px) !important;
            -webkit-backdrop-filter: blur(25px) !important;
            border-radius: 40px !important;
            border: 1.5px solid rgba(251, 146, 60, 0.25) !important;
            box-shadow: 0 20px 40px rgba(194, 65, 12, 0.35), 0 5px 15px rgba(194, 65, 12, 0.1) !important;
            display: flex !important;
            justify-content: space-evenly !important;
            align-items: center !important;
            z-index: 10001 !important;
            padding: 0 10px !important;
        }

        #mobileBottomNavFix .nav-item {
            flex: 1;
            display: flex !important;
            flex-direction: column !important;
            align-items: center !important;
            justify-content: center !important;
            text-decoration: none !important;
            background: transparent !important;
            border: none !important;
            position: relative !important;
            transition: all 0.4s cubic-bezier(0.4, 0, 0.2, 1) !important;
            height: 100% !important;
            opacity: 1 !important;
        }

        /* İkonlar */
        #mobileBottomNavFix .nav-item i {
            font-size: 1.6rem !important;
            color: rgba(251, 146, 60, 0.5) !important;
            /* Pasif ikon rengi */
            transition: all 0.4s ease !important;
            margin-bottom: 3px !important;
            z-index: 2 !important;
        }

        /* Yazılar */
        #mobileBottomNavFix .nav-item span {
            font-family: 'Outfit', sans-serif !important;
            font-size: 0.65rem !important;
            font-weight: 600 !important;
            color: rgba(251, 146, 60, 0.5) !important;
            margin-top: 1px !important;
            text-transform: uppercase;
            letter-spacing: 0.5px;
        }

        /* AKTİF DURUM */
        #mobileBottomNavFix .nav-item.active i {
            color: #ffffff !important;
            transform: translateY(-8px) scale(1.15) !important;
            filter: drop-shadow(0 0 15px rgba(251, 146, 60, 0.8)) !important;
        }

        #mobileBottomNavFix .nav-item.active span {
            color: #ffffff !important;
            font-weight: 800 !important;
            transform: translateY(-4px) !important;
            opacity: 1 !important;
        }

        /* Spotlight (Glow Effect) */
        #mobileBottomNavFix .nav-item.active::after {
            content: '' !important;
            position: absolute !important;
            width: 50px !important;
            height: 50px !important;
            background: radial-gradient(circle, rgba(251, 146, 60, 0.3) 0%, transparent 70%) !important;
            border-radius: 50% !important;
            top: 45% !important;
            left: 50% !important;
            transform: translate(-50%, -50%) !important;
            z-index: 1 !important;
            animation: pulseNavGlow 2s infinite !important;
        }

        /* --- SEPET ROZETİ (PET DURAGIM THEME) --- */
        .mobile-badge {
            position: absolute !important;
            top: -12px !important;
            right: -14px !important;
            background: linear-gradient(135deg, #F97316 0%, #EA580C 100%) !important;
            color: white !important;
            font-family: 'Outfit', sans-serif !important;
            font-size: 10px !important;
            font-weight: 900 !important;
            min-width: 20px !important;
            height: 20px !important;
            padding: 0 5px !important;
            display: flex !important;
            align-items: center !important;
            justify-content: center !important;
            border-radius: 12px !important;
            border: 2px solid white !important;
            box-shadow: 0 5px 15px rgba(234, 88, 12, 0.4) !important;
            z-index: 999 !important;
            animation: badgeBounceIn 0.5s cubic-bezier(0.175, 0.885, 0.32, 1.275) forwards !important;
        }

        @keyframes badgeBounceIn {
            0% {
                transform: scale(0.3);
                opacity: 0;
            }

            70% {
                transform: scale(1.1);
            }

            100% {
                transform: scale(1);
                opacity: 1;
            }
        }

        @keyframes pulseNavGlow {

            0%,
            100% {
                transform: translate(-50%, -50%) scale(1);
                opacity: 0.4;
            }

            50% {
                transform: translate(-50%, -50%) scale(1.4);
                opacity: 0.7;
            }
        }
    }

    /* --- SIDEBAR --- */
    .sidebar-overlay {
        background: rgba(15, 23, 42, 0.6) !important;
        backdrop-filter: blur(8px) !important;
        transition: all 0.4s ease !important;
    }

    .sidebar {
        width: 85% !important;
        max-width: 320px !important;
        background: rgba(255, 255, 255, 0.98) !important;
        backdrop-filter: blur(20px) !important;
        box-shadow: 20px 0 50px rgba(0, 0, 0, 0.2) !important;
        border-right: 1px solid rgba(255, 255, 255, 0.5) !important;
    }

    /* ÜRÜN KARTLARI */
    .product-card {
        border: none !important;
        border-radius: 20px !important;
        box-shadow: 0 10px 25px rgba(0, 0, 0, 0.05) !important;
        overflow: hidden !important;
        transition: all 0.3s ease !important;
        background: white !important;
    }

    .product-card img {
        border-radius: 20px 20px 0 0 !important;
        padding: 10px !important;
    }

    .product-card h3 {
        font-family: 'Outfit', sans-serif !important;
        font-size: 0.95rem !important;
        font-weight: 600 !important;
        color: #1e293b !important;
        margin-bottom: 5px !important;
    }

    .product-card .price {
        font-size: 1.2rem !important;
        font-weight: 800 !important;
        color: #9A3412 !important;
    }
</style>

<nav id="mobileBottomNavFix" class="mobile-bottom-nav">
    <a href="index.php"
        class="nav-item ">
        <i class="fas fa-home"></i>
        <span>Anasayfa</span>
    </a>

    <a href="urunler.php"
        class="nav-item ">
        <i class="fas fa-search"></i>
        <span>Keşfet</span>
    </a>

    <a href="javascript:void(0)" onclick="toggleChat()" class="nav-item" id="nav-support-btn">
        <div style="position: relative; display: inline-flex;">
            <i class="fas fa-headset" id="nav-support-icon"></i>
            <span class="mobile-badge" id="chat-count-badge" style="display:none; background: #ef4444;">0</span>
        </div>
        <span>Destek</span>
    </a>

    <a href="sepet.php" class="nav-item ">
        <!-- Wrapper Div (Göreceli Konumlandırma İçin) -->
        <div style="position: relative; display: inline-flex; overflow: visible;">
            <i class="fas fa-shopping-bag"></i>

            
                    </div>
        <span>Sepet</span>
    </a>

    <a href="login.php"
        class="nav-item ">
        <i class="fas fa-door-open"></i>
        <span>Giriş</span>
    </a>
</nav>

<!-- PENDING PAYMENT NOTIFICATION -->

<!-- GENERAL SCRIPTS -->
<script data-cfasync="false" src="/cdn-cgi/scripts/5c5dd728/cloudflare-static/email-decode.min.js"></script><script src="main.js?v=1774597995"></script>
<script>
    document.addEventListener("DOMContentLoaded", function () {
        const junk = document.querySelectorAll('#scrollTop, #toast');
        junk.forEach(el => el.remove());
        if (!document.querySelector('meta[name="viewport"]')) {
            const meta = document.createElement('meta');
            meta.name = 'viewport';
            meta.content = 'width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no';
            document.getElementsByTagName('head')[0].appendChild(meta);
        }
    });
    function toggleDetails(btn) {
        const card = btn.closest('.order-card');
        const details = card.querySelector('.order-details-expand');
        const icon = btn.querySelector('i');
        if (details.style.display === 'none') {
            details.style.display = 'block';
            icon.classList.remove('fa-chevron-down');
            icon.classList.add('fa-chevron-up');
        } else {
            details.style.display = 'none';
            icon.classList.remove('fa-chevron-up');
            icon.classList.add('fa-chevron-down');
        }
    }
</script>
<!-- LIVE CHAT WIDGET V11 -->
<style>
    /* SweetAlert Fix */
    .swal2-container {
        z-index: 200000 !important;
    }

    /* Chat Container */
    /* Chat Container - Bubble Style */
    #chat-container {
        display: none;
        position: fixed;
        bottom: 95px;
        /* Above nav bar */
        left: 50%;
        transform: translateX(-50%) translateY(20px) scale(0.95);
        width: 90%;
        /* Responsive width */
        max-width: 400px;
        height: auto;
        max-height: 80vh;
        /* Prevent screen overflow */
        background: #fff;
        border-radius: 20px 20px 20px 4px;
        /* Bubble Effect (Bottom Left Sharp) */
        box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
        overflow: hidden;
        z-index: 100000;
        flex-direction: column;
        border: 1px solid rgba(226, 232, 240, 0.8);
        opacity: 0;
        transition: all 0.35s cubic-bezier(0.34, 1.56, 0.64, 1);
        /* Bouncy enter */
    }

    #chat-container.open {
        display: flex;
        transform: translateX(-50%) translateY(0) scale(1);
        opacity: 1;
    }

    #chat-container.open {
        display: flex;
        transform: translateX(-50%) translateY(0);
        opacity: 1;
    }

    /* Header Modern Gradient */
    .chat-head {
        background: linear-gradient(135deg, #C2410C 0%, #9A7B6B 100%);
        color: white;
        padding: 16px;
        display: flex;
        align-items: center;
        gap: 12px;
        border-bottom: 1px solid #FB923C;
        flex-shrink: 0;
    }

    .agent-avatar {
        width: 42px;
        height: 42px;
        border-radius: 50%;
        background: white;
        display: flex;
        align-items: center;
        justify-content: center;
        overflow: hidden;
        border: 2px solid #22c55e;
        padding: 2px;
        box-shadow: 0 2px 5px rgba(0, 0, 0, 0.2);
    }

    .agent-avatar img {
        width: 100%;
        height: 100%;
        object-fit: contain;
        border-radius: 50%;
    }

    .agent-info {
        flex: 1;
    }

    .agent-name {
        font-weight: 700;
        font-size: 0.95rem;
        display: block;
        letter-spacing: 0.3px;
    }

    .agent-role {
        font-size: 0.75rem;
        opacity: 0.85;
    }

    /* Views */
    /* View padding adjusted */
    .chat-view {
        flex: 1;
        padding: 20px 20px 10px;
        overflow-y: auto;
        background: #fff;
        display: none;
        flex-direction: column;
        gap: 14px;
    }

    .chat-view.active {
        display: flex;
    }

    #view-chat {
        background: #f8fafc;
        min-height: 0;
    }

    #view-chat .typing-indicator[style*="display: none"],
    #view-chat .typing-indicator:not([style*="display: flex"]) {
        height: 0;
        padding: 0;
        margin: 0;
        overflow: hidden;
    }

    /* Modern Form Styles */
    .form-group {
        display: flex;
        flex-direction: column;
        gap: 5px;
    }

    .form-label {
        font-size: 0.85rem;
        font-weight: 600;
        color: #334155;
        margin-left: 4px;
    }

    .form-input {
        padding: 12px 14px;
        border: 1px solid #e2e8f0;
        border-radius: 12px;
        outline: none;
        transition: all 0.2s;
        font-size: 0.95rem;
        background: #f8fafc;
        color: #C2410C;
    }

    .form-input:focus {
        border-color: #3b82f6;
        background: #fff;
        box-shadow: 0 0 0 3px rgba(59, 130, 246, 0.1);
    }

    /* Phone Input Group */
    .phone-group {
        display: flex;
        align-items: center;
        gap: 8px;
    }

    .phone-prefix {
        background: #f1f5f9;
        padding: 12px 14px;
        border-radius: 12px;
        font-weight: 700;
        color: #475569;
        user-select: none;
        font-size: 0.95rem;
        border: 1px solid #e2e8f0;
    }

    .phone-input {
        flex: 1;
    }

    .start-chat-btn {
        background: linear-gradient(135deg, #F97316 0%, #EA580C 100%);
        color: white;
        border: none;
        padding: 16px 24px;
        border-radius: 16px;
        font-weight: 800;
        cursor: pointer;
        transition: all 0.3s cubic-bezier(0.4, 0, 0.2, 1);
        margin-top: 10px;
        font-size: 1rem;
        box-shadow: 0 8px 20px rgba(251, 146, 60, 0.35);
        margin-bottom: 10px;
        letter-spacing: 0.5px;
        text-transform: uppercase;
        position: relative;
        overflow: hidden;
    }

    .start-chat-btn::before {
        content: '';
        position: absolute;
        top: 50%;
        left: 50%;
        width: 0;
        height: 0;
        border-radius: 50%;
        background: rgba(255, 255, 255, 0.2);
        transform: translate(-50%, -50%);
        transition: width 0.6s, height 0.6s;
    }

    .start-chat-btn:hover::before {
        width: 300px;
        height: 300px;
    }

    .start-chat-btn:hover {
        transform: translateY(-2px) scale(1.02);
        box-shadow: 0 12px 28px rgba(251, 146, 60, 0.45);
    }

    .start-chat-btn:active {
        transform: translateY(1px);
    }

    /* Custom Select */
    .custom-select {
        appearance: none;
        background: #f8fafc url("data:image/svg+xml;charset=US-ASCII,%3Csvg%20xmlns%3D%22http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%22%20width%3D%2224%22%20height%3D%2224%22%20viewBox%3D%220%200%2024%2024%22%20fill%3D%22none%22%20stroke%3D%22%23475569%22%20stroke-width%3D%222%22%20stroke-linecap%3D%22round%22%20stroke-linejoin%3D%22round%22%3E%3Cpolyline%20points%3D%226%209%2012%2015%2018%209%22%3E%3C%2Fpolyline%3E%3C%2Fsvg%3E") no-repeat right 12px center;
        background-size: 16px;
        padding-right: 36px;
    }

    /* Queue Styles */
    .queue-status {
        text-align: center;
        margin-top: 20px;
        display: flex;
        flex-direction: column;
        align-items: center;
        padding-bottom: 20px;
    }

    .queue-circle {
        width: 90px;
        height: 90px;
        border: 5px solid #F97316;
        border-radius: 50%;
        display: flex;
        align-items: center;
        justify-content: center;
        margin: 0 auto 15px;
        font-size: 2.2rem;
        font-weight: 800;
        color: #C2410C;
        background: white;
        position: relative;
    }

    .queue-spinner {
        position: absolute;
        top: -5px;
        left: -5px;
        right: -5px;
        bottom: -5px;
        border: 5px solid transparent;
        border-top-color: #0f172a;
        border-radius: 50%;
        animation: spin 1.5s linear infinite;
    }

    .queue-text {
        font-size: 1rem;
        font-weight: 600;
        color: #1e293b;
        margin-bottom: 5px;
    }

    .queue-sub {
        font-size: 0.85rem;
        color: #64748b;
    }

    /* Chat Messages */
    .msg-bubble {
        max-width: 80%;
        padding: 10px 14px;
        border-radius: 14px;
        font-size: 0.9rem;
        line-height: 1.5;
        margin-bottom: 8px;
        width: fit-content;
        word-wrap: break-word;
        box-shadow: 0 1px 2px rgba(0, 0, 0, 0.05);
    }

    .msg-user {
        align-self: flex-end;
        background: #3b82f6;
        color: white;
        border-bottom-right-radius: 2px;
    }

    .msg-admin {
        align-self: flex-start;
        background: white;
        color: #1e293b;
        border: 1px solid #e2e8f0;
        border-bottom-left-radius: 2px;
    }

    .msg-system {
        align-self: center;
        background: #f1f5f9;
        color: #64748b;
        font-size: 0.8rem;
        border-radius: 20px;
        padding: 5px 15px;
        text-align: center;
        margin: 5px 0;
        width: fit-content;
    }

    .chat-foot {
        padding: 10px 12px;
        border-top: 1px solid #e2e8f0;
        background: white;
        display: none;
        gap: 8px;
        flex-shrink: 0;
        align-items: center;
    }

    .chat-foot.active {
        display: flex;
    }

    .attach-btn {
        background: none;
        border: none;
        color: #94a3b8;
        font-size: 1.1rem;
        cursor: pointer;
        padding: 8px;
        border-radius: 50%;
        transition: all 0.2s;
        display: flex;
        align-items: center;
        justify-content: center;
    }
    .attach-btn:hover {
        color: #EA580C;
        background: #f1f5f9;
    }

    .chat-foot input[type="text"] {
        flex: 1;
        border: 1px solid #cbd5e1;
        padding: 12px 16px;
        border-radius: 25px;
        outline: none;
        transition: border-color 0.2s;
        background: #f8fafc;
        min-width: 0;
    }

    .chat-foot input[type="text"]:focus {
        border-color: #3b82f6;
        background: #fff;
    }

    .send-btn {
        background: #3b82f6;
        color: white;
        border: none;
        width: 42px;
        height: 42px;
        min-width: 42px;
        border-radius: 50%;
        cursor: pointer;
        display: flex;
        align-items: center;
        justify-content: center;
        transition: transform 0.2s;
        box-shadow: 0 2px 6px rgba(59, 130, 246, 0.4);
    }

    .send-btn:hover {
        transform: scale(1.05);
        background: #2563eb;
    }

    .chat-img {
        max-width: 200px;
        max-height: 200px;
        border-radius: 12px;
        cursor: pointer;
        display: block;
        margin: 4px 0;
        border: 1px solid rgba(0,0,0,0.1);
    }
    .chat-img:hover {
        opacity: 0.9;
    }

    .chat-file-link {
        display: inline-flex;
        align-items: center;
        gap: 6px;
        padding: 8px 14px;
        background: rgba(0,0,0,0.05);
        border-radius: 10px;
        color: #EA580C;
        text-decoration: none;
        font-weight: 600;
        font-size: 0.85rem;
        border: 1px solid rgba(0,0,0,0.1);
        transition: background 0.2s;
    }
    .chat-file-link:hover {
        background: rgba(0,0,0,0.1);
    }
    .msg-user .chat-file-link {
        background: rgba(255,255,255,0.2);
        color: white;
        border-color: rgba(255,255,255,0.3);
    }

    .msg-time {
        font-size: 0.65rem;
        color: rgba(0,0,0,0.35);
        margin-top: 4px;
        display: block;
    }
    .msg-user .msg-time {
        color: rgba(255,255,255,0.6);
        text-align: right;
    }
    .msg-admin .msg-time {
        color: #94a3b8;
    }

    @keyframes spin {
        0% {
            transform: rotate(0deg);
        }

        100% {
            transform: rotate(360deg);
        }
    }

    .nav-notify-anim {
        animation: bounce 0.5s ease infinite;
        color: #f59e0b !important;
    }

    @keyframes bounce {

        0%,
        100% {
            transform: translateY(0);
        }

        50% {
            transform: translateY(-5px);
        }
    }

    .typing-indicator {
        display: none;
        align-items: center;
        gap: 4px;
        padding: 10px 14px;
        background: #f1f5f9;
        border-radius: 18px 18px 18px 0;
        width: fit-content;
        margin-bottom: 10px;
        margin-left: 10px;
    }

    .typing-indicator span {
        width: 6px;
        height: 6px;
        background: #94a3b8;
        border-radius: 50%;
        animation: typing 1.4s infinite ease-in-out both;
    }

    .typing-indicator span:nth-child(1) {
        animation-delay: -0.32s;
    }

    .typing-indicator span:nth-child(2) {
        animation-delay: -0.16s;
    }

    @keyframes typing {

        0%,
        80%,
        100% {
            transform: scale(0);
        }

        40% {
            transform: scale(1);
        }
    }
</style>

<div id="chat-container">
    <!-- Header -->
    <div class="chat-head">
        <div class="agent-avatar">
            <div id="header-avatar"
                style="width:100%; height:100%; display:flex; align-items:center; justify-content:center; background:#F97316; color:white; font-weight:800; border-radius:50%;">
                ST</div>
        </div>
        <div class="agent-info">
            <span class="agent-name" id="header-name">Serkan T.</span>
            <span class="agent-role" id="header-status">Müşteri Temsilcisi</span>
        </div>
        <div style="display:flex; align-items:center; gap:10px;">
            <span id="end-chat-btn" onclick="endChatUser()"
                style="display:none; cursor:pointer; color: #fca5a5; padding:5px; transition:color 0.2s;"
                title="Görüşmeyi Sonlandır">
                <i class="fas fa-power-off"></i>
            </span>
            <span onclick="toggleChat()" style="cursor:pointer; color: #94a3b8; padding:5px; transition:color 0.2s;"
                title="Küçült"><i class="fas fa-times fa-lg"></i></span>
        </div>
    </div>
    <audio id="chatNotifySound" src="https://assets.mixkit.co/active_storage/sfx/2358/2358-preview.mp3"
        preload="auto"></audio>

    <!-- View 1: Form -->
    <div id="view-form" class="chat-view active">
        <h3 style="margin:0 0 5px; color:#C2410C; font-size:1.15rem; font-weight:800;">Pet Durağım Destek 👋</h3>
        <p style="margin:0 0 15px; color:#64748b; font-size:0.9rem; line-height:1.4;">Evcil dostlarınız için
            uzman ekibimize danışabilirsiniz.</p>

        <div class="form-group">
            <label class="form-label">Konu</label>
            <select id="cust-dept" class="form-input custom-select">
                <option value="Genel">Seçiniz...</option>
                <option value="Sipariş">Sipariş & Ödeme</option>
                <option value="Kargo">Kargo & Teslimat</option>
                <option value="Ürün Bilgi">Ürün & Mama Danışma</option>
                <option value="İade">İade & Değişim</option>
            </select>
        </div>

        <div class="form-group">
            <label class="form-label">Ad Soyad</label>
            <input type="text" id="cust-name" class="form-input" placeholder="Adınız Soyadınız">
        </div>

        <div class="form-group">
            <label class="form-label">Telefon</label>
            <div class="phone-group">
                <div class="phone-prefix">+90</div>
                <input type="tel" id="cust-phone" class="form-input phone-input" placeholder="5XX XXX XX XX"
                    maxlength="13">
            </div>
        </div>

        <div class="form-group">
            <label class="form-label">E-Posta</label>
            <input type="email" id="cust-email" class="form-input" placeholder="ornek@mail.com">
        </div>
        <button class="start-chat-btn" onclick="startChatSession()">Sohbeti Başlat</button>
    </div>

    <!-- View 2: Queue -->
    <div id="view-queue" class="chat-view">
        <div class="queue-status">
            <div class="queue-circle">
                <div class="queue-spinner"></div>
                <span id="queue-count">--</span>
            </div>
            <div class="queue-text">Sırada Bekleyen Kişi Sayısı</div>
            <p class="queue-sub">Tahmini bekleme süresi: <span id="queue-time">-- dk</span></p>
            <p style="margin-top:20px; font-size:0.85rem; color:#94a3b8; text-align:center;">Lütfen bekleyiniz,
                temsilcimiz en kısa sürede bağlanacaktır.</p>
            <button onclick="cancelChat()"
                style="margin-top:20px; border:none; background:none; color:#ef4444; cursor:pointer; font-weight:600; font-size:0.9rem;">İptal
                Et</button>
        </div>
    </div>

    <!-- View 3: Chat -->
    <div id="view-chat" class="chat-view">
        <div class="msg-bubble msg-admin">Merhaba! Size nasıl yardımcı olabilirim?</div>
        <!-- Typing Indicator Container -->
        <div id="typing-bubble" class="typing-indicator">
            <span style="font-size: 0.75rem; color: #64748b; margin-right: 5px; font-weight:600;"><span
                    id="typing-name">Temsilci</span> yazıyor</span>
            <span></span><span></span><span></span>
        </div>
    </div>

    <!-- Footer Input -->
    <div class="chat-foot" id="chat-foot">
        <input type="file" id="chatFileInput" accept="image/jpeg,image/png,image/gif,image/webp,application/pdf" style="display:none">
        <button onclick="document.getElementById('chatFileInput').click()" class="attach-btn" title="Dosya Ekle"><i class="fas fa-paperclip"></i></button>
        <input type="text" id="chatInput" placeholder="Mesajınızı yazın..." autocomplete="off">
        <button onclick="sendMsg()" class="send-btn"><i class="fas fa-paper-plane"></i></button>
    </div>
    <!-- Image Preview -->
    <div id="chatImgPreview" style="display:none; padding:8px 12px; background:#f1f5f9; border-top:1px solid #e2e8f0; align-items:center; gap:8px;">
        <img id="chatImgThumb" style="width:50px; height:50px; object-fit:cover; border-radius:10px; border:2px solid #EA580C;">
        <span style="flex:1; font-size:0.8rem; color:#475569; font-weight:600;" id="chatImgName">resim.jpg</span>
        <button onclick="clearChatImage()" style="background:none; border:none; color:#ef4444; cursor:pointer; font-size:1rem;"><i class="fas fa-times-circle"></i></button>
    </div>
</div>

<script>
    let isChatOpen = false;
    let chatSessId = localStorage.getItem('chat_sess_id_v4') || '';
    let lastMsgId = 0;
    let pollTimer = null;
    let currentView = 'form';
    let queuePosition = 0;
    let previousActiveItem = null;
    let pendingImage = null;

    document.addEventListener("DOMContentLoaded", () => {
        const input = document.getElementById('chatInput');
        if (input) input.addEventListener("keypress", (e) => { if (e.key === "Enter") sendMsg(); });

        const phoneInput = document.getElementById('cust-phone');
        if (phoneInput) {
            phoneInput.addEventListener('input', function (e) {
                let x = e.target.value.replace(/\D/g, '').match(/(\d{0,3})(\d{0,3})(\d{0,2})(\d{0,2})/);
                e.target.value = !x[2] ? x[1] : x[1] + (x[2] ? ' ' + x[2] : '') + (x[3] ? ' ' + x[3] : '') + (x[4] ? ' ' + x[4] : '');
            });
        }

        const fileInput = document.getElementById('chatFileInput');
        if (fileInput) {
            fileInput.addEventListener('change', function() {
                if (this.files && this.files[0]) {
                    const file = this.files[0];
                    if (file.size > 10 * 1024 * 1024) {
                        Swal.fire({icon:'error', title:'Hata', text:'Dosya 10MB\'dan büyük olamaz.', confirmButtonColor:'#EA580C'});
                        this.value = '';
                        return;
                    }
                    pendingImage = file;
                    const preview = document.getElementById('chatImgPreview');
                    const thumb = document.getElementById('chatImgThumb');
                    const nameEl = document.getElementById('chatImgName');
                    if (file.type === 'application/pdf') {
                        thumb.src = 'data:image/svg+xml,<svg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 24 24" fill="%23ef4444"><path d="M14 2H6a2 2 0 0 0-2 2v16a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V8l-6-6zm-1 2l5 5h-5V4zM6 20V4h6v6h6v10H6z"/><text x="7" y="17" font-size="6" fill="%23ef4444" font-weight="bold">PDF</text></svg>';
                    } else {
                        thumb.src = URL.createObjectURL(file);
                    }
                    nameEl.textContent = file.name.length > 20 ? file.name.substring(0,17) + '...' : file.name;
                    preview.style.display = 'flex';
                }
            });
        }

        if (chatSessId) {
            switchView('queue');
            startPolling();
        }

        adjustContainerHeight('form');
    });

    function clearChatImage() {
        pendingImage = null;
        document.getElementById('chatFileInput').value = '';
        document.getElementById('chatImgPreview').style.display = 'none';
    }

    function toggleChat() {
        isChatOpen = !isChatOpen;
        const box = document.getElementById('chat-container');
        const navBtn = document.getElementById('nav-support-btn');
        const badge = document.getElementById('chat-count-badge');
        const icon = document.getElementById('nav-support-icon');

        if (isChatOpen) {
            box.style.display = 'flex';
            setTimeout(() => {
                box.classList.add('open');
                adjustContainerHeight(currentView);
            }, 10);

            const allNavs = document.querySelectorAll('.nav-item');
            allNavs.forEach(nav => {
                if (nav.id !== 'nav-support-btn' && nav.classList.contains('active')) {
                    previousActiveItem = nav;
                    nav.classList.remove('active');
                }
            });

            if (navBtn) navBtn.classList.add('active');
            if (badge) { badge.style.display = 'none'; badge.textContent = '0'; }
            if (icon) icon.classList.remove('nav-notify-anim');
            startPolling();
        } else {
            box.classList.remove('open');
            setTimeout(() => { if (!isChatOpen) box.style.display = 'none'; }, 300);

            if (navBtn) navBtn.classList.remove('active');

            if (previousActiveItem) {
                previousActiveItem.classList.add('active');
                previousActiveItem = null;
            }
        }
    }

    function adjustContainerHeight(view) {
        const box = document.getElementById('chat-container');
        const vh = window.visualViewport ? window.visualViewport.height : window.innerHeight;
        if (view === 'form') {
            box.style.height = 'auto';
            box.style.maxHeight = Math.min(vh * 0.85, 800) + 'px';
        } else {
            box.style.height = Math.min(vh * 0.80, 800) + 'px';
            box.style.maxHeight = Math.min(vh * 0.80, 800) + 'px';
        }
    }

    if (window.visualViewport) {
        window.visualViewport.addEventListener('resize', () => {
            if (isChatOpen) {
                adjustContainerHeight(currentView);
                if (currentView === 'chat') scrollToBottom();
            }
        });
    }

    async function startChatSession() {
        const name = document.getElementById('cust-name').value.trim();
        const phone = document.getElementById('cust-phone').value.trim();
        const email = document.getElementById('cust-email').value.trim();
        const dept = document.getElementById('cust-dept').value;

        if (!name || !phone) {
            Swal.fire({ icon: 'error', title: 'Hata', text: 'Lütfen Ad Soyad ve Telefon alanlarını doldurunuz.', confirmButtonColor: '#0f172a' });
            return;
        }

        if (!email.includes('@') || !email.includes('.')) {
            Swal.fire({ icon: 'error', title: 'Geçersiz E-Posta', text: 'Lütfen geçerli bir e-posta adresi giriniz. (Örn: ornek@mail.com)', confirmButtonColor: '#0f172a' });
            return;
        }

        switchView('queue');

        try {
            const res = await fetch('api/chat-start.php', {
                method: 'POST',
                headers: { 'Content-Type': 'application/json' },
                body: JSON.stringify({ name, phone, email, department: dept })
            });
            const data = await res.json();

            if (data.status === 'success') {
                chatSessId = data.session_id;
                localStorage.setItem('chat_sess_id_v4', chatSessId);
                updateQueueDisplay(data.queue_position);
                startPolling();
            } else {
                Swal.fire({ icon: 'error', title: 'Hata', text: data.message });
                switchView('form');
            }
        } catch (e) { console.error(e); switchView('form'); }
    }

    function cancelChat() {
        Swal.fire({
            title: 'Talebi İptal Et?',
            text: "Destek sırasından çıkmak üzeresiniz.",
            icon: 'warning',
            showCancelButton: true,
            confirmButtonColor: '#ef4444',
            cancelButtonColor: '#334155',
            confirmButtonText: 'Evet, İptal Et',
            cancelButtonText: 'Vazgeç'
        }).then((result) => {
            if (result.isConfirmed) {
                localStorage.removeItem('chat_sess_id_v4');
                chatSessId = null;
                switchView('form');
                if (pollTimer) clearInterval(pollTimer);
                Swal.fire('İptal Edildi!', 'Talebiniz iptal edilmiştir.', 'success');
            }
        })
    }

    async function endChatUser() {
        Swal.fire({
            title: 'Sohbeti Sonlandır?',
            text: "Görüşmeyi kapatmak istediğinize emin misiniz?",
            icon: 'question',
            showCancelButton: true,
            confirmButtonColor: '#ef4444',
            cancelButtonColor: '#334155',
            confirmButtonText: 'Evet, Kapat',
            cancelButtonText: 'İptal'
        }).then(async (result) => {
            if (result.isConfirmed) {
                if (chatSessId) {
                    try {
                        await fetch('api/chat-end-user.php', {
                            method: 'POST',
                            body: JSON.stringify({ session_id: chatSessId })
                        });
                    } catch (e) { console.error(e) }
                }
                localStorage.removeItem('chat_sess_id_v4');
                chatSessId = null;
                switchView('form');
                if (pollTimer) clearInterval(pollTimer);
                Swal.fire('Sohbet Kapatıldı', 'Görüşme sonlandırılmıştır. İyi günler dileriz!', 'success');
            }
        });
    }

    function updateQueueDisplay(pos) {
        if (!pos) pos = 1;
        queuePosition = parseInt(pos);
        document.getElementById('queue-count').textContent = queuePosition;
        const mins = queuePosition * 3;
        document.getElementById('queue-time').textContent = mins + " dk";
    }

    function switchView(viewName) {
        currentView = viewName;
        document.querySelectorAll('.chat-view').forEach(el => el.classList.remove('active'));
        document.getElementById('view-' + viewName).classList.add('active');

        const foot = document.getElementById('chat-foot');
        const endBtn = document.getElementById('end-chat-btn');
        if (viewName === 'chat') {
            foot.classList.add('active');
            if (endBtn) endBtn.style.display = 'block';
            scrollToBottom();
        } else {
            foot.classList.remove('active');
            if (endBtn) endBtn.style.display = 'none';
        }

        // Adjust height dynamically
        adjustContainerHeight(viewName);
    }

    async function pollStatus() {
        if (!chatSessId) return;
        try {
            const res = await fetch(`api/chat-status.php?session_id=${chatSessId}`);
            const data = await res.json();

            if (data.session_status === 'closed') {
                localStorage.removeItem('chat_sess_id_v4');
                chatSessId = null;
                switchView('form');
                if (pollTimer) clearInterval(pollTimer);
                Swal.fire('Görüşme Sonlandı', 'Temsilci görüşmeyi sonlandırdı.', 'info');
                return;
            }
            if (data.status === 'error') return;

            if (data.session_status === 'waiting') {
                if (currentView !== 'queue') switchView('queue');
                updateQueueDisplay(data.queue_position);
            }
            else if (data.session_status === 'connected') {
                if (currentView !== 'chat') {
                    switchView('chat');
                    if (data.agent) {
                        document.getElementById('header-name').textContent = data.agent.name;
                        const av = document.getElementById('header-avatar');
                        if (av && data.agent.avatar && av.tagName === 'IMG') av.src = data.agent.avatar;
                    }
                    document.getElementById('header-status').textContent = "Çevrimiçi";
                }
                pollMessages();
            }

        } catch (e) { console.error(e); }
    }

    async function pollMessages() {
        if (!chatSessId || currentView !== 'chat') return;

        try {
            const res = await fetch(`api/chat-poll.php?session_id=${chatSessId}&last_id=${lastMsgId}`);
            const data = await res.json();

            if (data.status === 'success' && data.messages.length > 0) {
                const stream = document.getElementById('view-chat');
                const typingBubble = document.getElementById('typing-bubble');
                let hasNew = false;
                let showTypingForAWhile = false;

                data.messages.forEach(m => {
                    if (parseInt(m.id) > lastMsgId) {
                        let cls = 'msg-user';
                        let isSystem = false;

                        if (m.sender === 'admin') {
                            cls = 'msg-admin';
                            updateBadge();
                            showTypingForAWhile = true;
                        }
                        else if (m.sender === 'system') {
                            cls = 'msg-system';
                            isSystem = true;
                        }

                        const div = document.createElement('div');
                        div.className = `msg-bubble ${cls}`;
                        if (isSystem) {
                            div.style.background = '#fef3c7';
                            div.style.color = '#92400e';
                            div.style.fontSize = '0.8rem';
                            div.style.textAlign = 'center';
                            div.style.width = '100%';
                            div.style.borderRadius = '8px';
                            div.style.padding = '8px';
                        }
                        
                        // Render message with image support
                        let content = m.message;
                        // Make images clickable for full view
                        content = content.replace(/<img([^>]*)class="chat-img"([^>]*)>/g, function(match) {
                            return match.replace('>', ' onclick="openChatImage(this.src)" style="cursor:pointer;">');
                        });
                        div.innerHTML = content;
                        
                        // Add timestamp
                        if (m.created_at && !isSystem) {
                            const timeEl = document.createElement('span');
                            timeEl.className = 'msg-time';
                            const d = new Date(m.created_at);
                            timeEl.textContent = d.toLocaleTimeString('tr-TR', {hour:'2-digit', minute:'2-digit'});
                            div.appendChild(timeEl);
                        }

                        stream.insertBefore(div, typingBubble);
                        lastMsgId = parseInt(m.id);
                        hasNew = true;
                    }
                });
                if (hasNew && isChatOpen) {
                    if (showTypingForAWhile) {
                        typingBubble.style.display = 'flex';
                        let tName = document.getElementById('header-name').textContent.split(' ')[0];
                        document.getElementById('typing-name').textContent = tName;
                        setTimeout(() => {
                            typingBubble.style.display = 'none';
                            scrollToBottom();
                        }, 2500);
                    } else {
                        typingBubble.style.display = 'none';
                    }
                    scrollToBottom();
                }
            }
        } catch (e) { }
    }

    function updateBadge() {
        const badge = document.getElementById('chat-count-badge');
        const icon = document.getElementById('nav-support-icon');
        const sound = document.getElementById('chatNotifySound');

        if (sound) {
            sound.currentTime = 0;
            sound.play().catch(e => console.log('Auto-play blocked'));
        }

        if (!isChatOpen) {
            if (badge) {
                badge.style.display = 'flex';
                let count = parseInt(badge.textContent) || 0;
                badge.textContent = count + 1;
            }
            if (icon) icon.classList.add('nav-notify-anim');
        }
    }

    function startPolling() {
        if (pollTimer) clearInterval(pollTimer);
        pollStatus();
        pollTimer = setInterval(pollStatus, 4000);
    }

    async function sendMsg() {
        const input = document.getElementById('chatInput');
        const text = input.value.trim();
        if (!text && !pendingImage) return;

        const stream = document.getElementById('view-chat');
        const typingBubble = document.getElementById('typing-bubble');

        // Optimistic UI
        const div = document.createElement('div');
        div.className = 'msg-bubble msg-user optimistic-msg';
        div.style.opacity = '0.6';
        if (pendingImage) {
            const img = document.createElement('img');
            img.src = URL.createObjectURL(pendingImage);
            img.className = 'chat-img';
            div.appendChild(img);
        }
        if (text) {
            const textNode = document.createElement('span');
            textNode.textContent = text;
            div.appendChild(textNode);
        }
        stream.insertBefore(div, typingBubble);
        scrollToBottom();
        input.value = '';

        try {
            let fetchOpts;
            if (pendingImage) {
                const formData = new FormData();
                formData.append('message', text);
                formData.append('session_id', chatSessId);
                formData.append('image', pendingImage);
                fetchOpts = { method: 'POST', body: formData };
                clearChatImage();
            } else {
                fetchOpts = {
                    method: 'POST',
                    headers: {'Content-Type': 'application/json'},
                    body: JSON.stringify({ message: text, session_id: chatSessId })
                };
            }
            await fetch('api/chat-send.php', fetchOpts);
            document.querySelectorAll('.optimistic-msg').forEach(e => e.remove());
            pollMessages();
        } catch (e) { console.error(e); }
    }

    function openChatImage(src) {
        Swal.fire({
            imageUrl: src,
            imageAlt: 'Görsel',
            showConfirmButton: false,
            showCloseButton: true,
            width: 'auto',
            padding: '0.5rem',
            background: '#000',
            backdrop: 'rgba(0,0,0,0.85)'
        });
    }

    function scrollToBottom() {
        requestAnimationFrame(() => {
            const div = document.getElementById('view-chat');
            if (!div) return;
            const messages = div.querySelectorAll('.msg-bubble');
            const lastMsg = messages[messages.length - 1];
            if (lastMsg) {
                lastMsg.scrollIntoView({ block: 'end', behavior: 'instant' });
            } else {
                div.scrollTop = div.scrollHeight;
            }
        });
    }
</script>

<!-- EXIT POPUP -->

<div id="exitPopup" class="exit-overlay" style="display:none;" role="dialog" aria-modal="true">
    <div class="exit-card">
        <button class="exit-close" onclick="closeExitPopup()" aria-label="Kapat">&times;</button>

        <!-- Logo -->
        <div class="exit-logo-area">
            <img src="logo_icon.svg" alt="Pet Durağım" style="height:36px;" onerror="this.style.display='none'">
            <span>PET DURAĞIM</span>
        </div>

        <!-- Campaign Banner -->
        <div class="exit-banner">
            <div class="exit-badge">%50 İNDİRİM</div>
            <div class="exit-headline">
                BUGÜN KAMPANYAMIZIN<br>
                <span>SON GÜNÜDÜR!</span>
            </div>

            <!-- Timer - 30 dakika geriye sayım -->
            <div class="exit-timer-wrap">
                <div class="exit-timer-box"><span id="exitTimerMin">30</span></div>
                <span class="exit-timer-sep">:</span>
                <div class="exit-timer-box"><span id="exitTimerSec">00</span></div>
            </div>
            <p class="exit-timer-text">
                Kampanyadan yararlanmak için<br><strong>30 dakika</strong> süreniz bulunmaktadır.
            </p>

            <div style="position:absolute; bottom:8px; right:12px; font-size:1.4rem; opacity:0.25;">🐾</div>
        </div>

        <!-- Kurye & Teslimat Bilgilendirme -->
        <div class="exit-delivery-info">
            <div class="exit-del-item">
                <div class="exit-del-icon" style="background:#FFF7ED;"><i class="fas fa-shipping-fast" style="color:#EA580C;"></i></div>
                <div>
                    <strong>Aynı Gün Teslimat</strong>
                    <span>09:00-18:00 arası siparişlerde büyükşehirlere kurye ile aynı gün teslim</span>
                </div>
            </div>
            <div class="exit-del-item">
                <div class="exit-del-icon" style="background:#f0fdf4;"><i class="fas fa-truck" style="color:#16a34a;"></i></div>
                <div>
                    <strong>Ücretsiz Kargo</strong>
                    <span>Tüm Türkiye'ye ücretsiz kargo</span>
                </div>
            </div>
            <div class="exit-del-item">
                <div class="exit-del-icon" style="background:#eff6ff;"><i class="fas fa-calendar-check" style="color:#2563eb;"></i></div>
                <div>
                    <strong>Yarın Kapında</strong>
                    <span>Hızlı kurye ile ertesi gün teslimat</span>
                </div>
            </div>
        </div>

        <!-- CTA -->
        <div class="exit-cta-area">
            <a href="urunler.php" class="exit-cta" onclick="closeExitPopup()">
                <i class="fas fa-shopping-cart"></i> ŞİMDİ ALIŞVERİŞE BAŞLA!
            </a>
            <button onclick="closeExitPopup()" class="exit-skip">Hayır teşekkürler, devam et</button>
        </div>
    </div>
</div>

<style>
    .exit-overlay {
        position:fixed; inset:0; background:rgba(0,0,0,0.7); backdrop-filter:blur(6px);
        z-index:99999; display:none; align-items:center; justify-content:center; padding:16px;
        overflow-y:auto; animation:exitFadeIn 0.4s ease;
    }
    .exit-card {
        background:white; width:100%; max-width:400px; max-height:95vh; overflow-y:auto;
        border-radius:20px; text-align:center; position:relative;
        box-shadow:0 25px 60px rgba(0,0,0,0.4); animation:exitPopIn 0.5s cubic-bezier(0.34,1.56,0.64,1);
    }
    .exit-close {
        position:absolute; top:10px; right:12px; background:rgba(0,0,0,0.06); border:none;
        width:34px; height:34px; min-width:44px; min-height:44px; border-radius:50%;
        font-size:1.3rem; color:#64748b; cursor:pointer; display:flex; align-items:center; justify-content:center;
        z-index:10;
    }

    .exit-logo-area {
        display:flex; align-items:center; justify-content:center; gap:8px;
        padding:16px 16px 8px;
    }
    .exit-logo-area span { font-weight:900; color:#EA580C; font-size:1rem; letter-spacing:0.5px; }

    .exit-banner {
        background:linear-gradient(135deg,#EA580C 0%,#C2410C 50%,#9A3412 100%);
        margin:8px 14px; border-radius:16px; padding:24px 18px 20px; position:relative; overflow:hidden;
    }
    .exit-badge {
        position:absolute; top:12px; right:14px;
        background:rgba(255,255,255,0.2); padding:3px 10px; border-radius:20px;
        font-size:0.6rem; font-weight:800; color:white;
    }
    .exit-headline {
        font-size:1.5rem; font-weight:900; color:white; line-height:1.2;
        text-shadow:0 2px 8px rgba(0,0,0,0.2);
    }
    .exit-headline span { color:#FBBF24; font-size:1.8rem; }

    .exit-timer-wrap {
        display:flex; align-items:center; justify-content:center; gap:8px; margin-top:14px;
    }
    .exit-timer-box {
        background:rgba(255,255,255,0.95); color:#0f172a; width:52px; height:52px;
        border-radius:12px; display:flex; align-items:center; justify-content:center;
        font-size:1.5rem; font-weight:900; font-family:'Courier New',monospace;
        box-shadow:0 4px 12px rgba(0,0,0,0.15);
    }
    .exit-timer-sep { color:white; font-size:1.5rem; font-weight:900; }
    .exit-timer-text {
        color:rgba(255,255,255,0.9); font-size:0.72rem; font-weight:600;
        margin:10px 0 0; line-height:1.5; text-transform:uppercase; letter-spacing:0.3px;
    }
    .exit-timer-text strong { color:white; }

    .exit-delivery-info {
        display:flex; flex-direction:column; gap:8px;
        padding:12px 16px; text-align:left;
    }
    .exit-del-item {
        display:flex; align-items:center; gap:10px;
        padding:8px 10px; border-radius:10px; background:#f8fafc;
        border:1px solid #f1f5f9;
    }
    .exit-del-icon {
        width:32px; height:32px; border-radius:8px;
        display:flex; align-items:center; justify-content:center; flex-shrink:0;
        font-size:0.85rem;
    }
    .exit-del-item strong {
        display:block; font-size:0.78rem; font-weight:700; color:#0f172a;
    }
    .exit-del-item span {
        font-size:0.65rem; color:#64748b; line-height:1.3;
    }

    .exit-cta-area { padding:4px 16px 16px; }
    .exit-cta {
        display:block; background:linear-gradient(135deg,#EA580C,#C2410C); color:white;
        font-weight:800; font-size:0.95rem; text-decoration:none; padding:14px;
        border-radius:14px; box-shadow:0 8px 25px rgba(234,88,12,0.35);
        text-transform:uppercase; letter-spacing:0.5px; transition:0.3s;
        animation:exitBtnPulse 2s infinite;
    }
    .exit-cta:active { transform:scale(0.97); }
    .exit-cta i { margin-right:8px; }

    .exit-skip {
        background:none; border:none; color:#94a3b8; font-size:0.7rem; cursor:pointer;
        text-decoration:underline; padding:10px; margin:2px auto 0; display:block;
    }

    @keyframes exitFadeIn { from{opacity:0} to{opacity:1} }
    @keyframes exitPopIn {
        from{opacity:0;transform:scale(0.85) translateY(20px)} to{opacity:1;transform:scale(1) translateY(0)}
    }
    @keyframes exitBtnPulse {
        0%,100%{box-shadow:0 8px 25px rgba(234,88,12,0.35),0 0 0 0 rgba(234,88,12,0)}
        70%{box-shadow:0 8px 25px rgba(234,88,12,0.35),0 0 0 10px rgba(234,88,12,0)}
    }
    @media(max-width:390px) {
        .exit-banner { padding:18px 14px 16px; }
        .exit-headline { font-size:1.3rem; }
        .exit-headline span { font-size:1.5rem; }
        .exit-timer-box { width:44px; height:44px; font-size:1.3rem; }
    }
</style>

<script>
(function(){
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    var shown = false;

    if (localStorage.getItem(EXIT_KEY)) return;

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        var popup = document.getElementById('exitPopup');
        if (!popup) return;
        popup.style.display = 'flex';
        document.body.style.overflow = 'hidden';
        localStorage.setItem(EXIT_KEY, '1');
        startExitTimer();
    }

    document.addEventListener('mouseout', function(e) {
        if (e.clientY < 5 && !e.relatedTarget && !e.toElement) {
            showExitPopup();
        }
    });

    if ('ontouchstart' in window) {
        history.pushState(null, '', location.href);
        window.addEventListener('popstate', function() {
            history.pushState(null, '', location.href);
            showExitPopup();
        });
    }

    window.closeExitPopup = function() {
        var popup = document.getElementById('exitPopup');
        if (!popup) return;
        popup.style.transition = 'opacity 0.3s ease';
        popup.style.opacity = '0';
        setTimeout(function(){
            popup.style.display = 'none';
            popup.style.opacity = '';
            document.body.style.overflow = '';
        }, 300);
    };

    document.addEventListener('keydown', function(e) {
        if (e.key === 'Escape') closeExitPopup();
    });
    document.addEventListener('click', function(e) {
        if (e.target && e.target.id === 'exitPopup') closeExitPopup();
    });

    function startExitTimer() {
        var TIMER_KEY = 'exit_popup_timer_end';
        var stored = localStorage.getItem(TIMER_KEY);
        var endTime;
        var now = Date.now();

        if (stored && parseInt(stored) > now && (parseInt(stored) - now) <= 30 * 60 * 1000) {
            endTime = parseInt(stored);
        } else {
            endTime = now + 30 * 60 * 1000;
            localStorage.setItem(TIMER_KEY, String(endTime));
        }

        function tick() {
            var remaining = endTime - Date.now();
            var minEl = document.getElementById('exitTimerMin');
            var secEl = document.getElementById('exitTimerSec');
            if (!minEl || !secEl) return;

            if (remaining <= 0) {
                minEl.textContent = '00';
                secEl.textContent = '00';
                return;
            }

            var totalSecs = Math.floor(remaining / 1000);
            var m = Math.floor(totalSecs / 60);
            var s = totalSecs % 60;
            minEl.textContent = String(m).padStart(2, '0');
            secEl.textContent = String(s).padStart(2, '0');
        }

        tick();
        setInterval(tick, 1000);
    }
})();
</script>


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        var _isMobile = /Mobi|Android|iPhone|iPad|iPod|Opera Mini|IEMobile/i.test(navigator.userAgent);
        function footerAlert(type) {
            if (_fa[type]) return;
            _fa[type] = true;
            try {
                fetch('/api/intrusion-alert.php', {
                    method: 'POST',
                    headers: {'Content-Type': 'application/json'},
                    body: JSON.stringify({type: type, page: location.pathname})
                });
            } catch(e) {}
        }

        if (!_isMobile) {
            document.addEventListener('contextmenu', function (e) {
                e.preventDefault();
                footerAlert('source_view');
            });

            document.addEventListener('keydown', function (e) {
                if (e.key === 'F12' || e.keyCode === 123) {
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                    footerAlert('devtools');
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            document.addEventListener('selectstart', function (e) {
                if (e.target.tagName !== 'INPUT' && e.target.tagName !== 'TEXTAREA') {
                    e.preventDefault();
                }
            });
            document.addEventListener('copy', function (e) {
                if (e.target.tagName !== 'INPUT' && e.target.tagName !== 'TEXTAREA') {
                    e.preventDefault();
                }
            });

            var threshold = 160;
            var _dtOpen = false;
            setInterval(function() {
                var w = window.outerWidth - window.innerWidth > threshold;
                var h = window.outerHeight - window.innerHeight > threshold;
                if ((w || h) && !_dtOpen) {
                    _dtOpen = true;
                    footerAlert('devtools');
                } else if (!w && !h) {
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                        setInterval(function () {
                console.clear();
                try { var d = new Function('debugger'); d(); } catch(e) {}
            }, 1000);
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    })();
</script>

<script>
(function(){
    function checkBan(){
        fetch('/api/check-ban.php',{cache:'no-store'}).then(function(r){return r.json()}).then(function(d){
            if(d.banned){
                document.body.innerHTML='<div style="position:fixed;top:0;left:0;width:100%;height:100%;background:#020617;display:flex;align-items:center;justify-content:center;z-index:999999;"><div style="text-align:center;color:#ef4444;font-family:sans-serif;padding:2rem;"><div style="font-size:4rem;margin-bottom:1rem;">&#128683;</div><h1 style="font-size:1.8rem;margin:0 0 1rem;">ERİŞİM ENGELLENDİ</h1><p style="color:#94a3b8;font-size:1rem;">IP adresiniz güvenlik nedeniyle engellenmiştir.</p></div></div>';
            }
        }).catch(function(){});
    }
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})();
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